Frontier Airlines ROC Terminal comes up with various services to assist its passengers. Some of these are ticketing, check-in, baggage services, and customer support services. The staff is ready to provide necessary information about the flights as well as to assist in changing the flight and other travel-related issues. Also, self-service check-in kiosks are available for passengers to help them in the check-in process. Begin your journey with Frontier Airlines and get assistance throughout the journey.
Brief Information About Frontier Airlines ROC Terminal
| Airport Name | Frederick Douglass Greater Rochester International Airport |
| Frontier Airlines Frederick Douglass Greater Rochester International Airport Address | 1200 Brooks Ave, Rochester, NY 14624, United States |
| Airport Code | ROC |
| IATA Code | F9 |
| ICAO Code | FFT |
| Frontier Airlines Contact Number | 801-401-9000 |
| Frontier Airlines Frederick Douglass Greater Rochester International Airport Terminal | Terminal 2 |
| Working Hours | 24 hours |
| Official Website | www.flyfrontier.com |
| www.facebook.com/flyfrontier | |
| You Tube | www.youtube.com/@flyfrontiervideos |
| twitter.com/FlyFrontier | |
| Instagram Account | www.instagram.com/flyfrontier |
Services Are Offered at Frontier Airlines Frederick Douglass Greater Rochester International Airport (ROC) Terminal
The Frontier Airlines ROC Terminal provides numerous services to assist passengers in their journey. The table given below provides all the services by the terminal for its passengers.
| Web/ Online Check-in | Airport Counter Check-in | Self-Service Kiosk Check-in |
| Baggage Allowance | Duty-Free Allowance | In-Flight Meals |
| Booking | Cancellation | Rescheduling |
| Airport Transfer | Concierge Services | Animal and Pet Assistance |
| In-Flight Entertainment | Airport Lounges | Immigiration services |
| Visa Information | Missing Luggage | Delayed Flights |
Frontier Bookings And Cancellations At ROC
At Frontier Airlines ROC Terminal, it is easy to manage one’s booking and cancellation. All service counters are equipped to change reservations, adjust fares, and cancel flights. The reservation officers are required to explain how the booking is done and the refunding procedures. Passengers can reach out to these officers and get assistance with flight booking or cancellation.
Manage Frontier Flight Bookings At The ROC
The Frontier Airlines ROC Terminal offers dedicated services for booking management for passengers. Passengers can change their traveling dates, upgrade their seats, or make special requests at this terminal. All reservation-related queries are catered to by the service desk. Passengers are only required to contact customer care or visit their website for assistance.
Frontier Flights Check-in At ROC
Easy check-in awaits travelers at Frontier Airlines ROC Terminal. It has several methods of checking in, whether by kiosks or counters manned by representatives. They have specific sections for checking in with baggage and presenting all the important documents for verification.
Frontier Baggage Allowance And Claim At ROC
The Frontier Airlines ROC Terminal follows transparent rules in baggage handling and excess weight allowances. Passengers can check their available weights and have excess baggage weighed out for them. The baggage claim section is well-structured in how travelers can retrieve checked baggage.
Delay, Lost, and Damaged Baggage
Frontier Airlines ROC Terminal offers expert baggage services. All issues with the luggage are addressed by staff members, including tracking delayed bags, processing claims for damaged items, and finding missing luggage. The baggage service office updates the status of the baggage regularly.
Pet Travel and Service Dogs With Frontier Airlines
The Frontier Airlines ROC Terminal has appropriate facilities to welcome traveling pets and service animals. Personnel assist pet owners in meeting documentation requirements and describe airline policies about transporting animals. Special attention is provided to handlers of service dogs.
Inflight Wi-Fi Available At Frontier Airlines
The Frontier Airlines ROC Terminal offers departing passengers to make inquiries on connectivity available to their flights. One can get readily available information about Wi-Fi as well as packages. Qualified staff guides one to understand internet access.
Inflight Entertainment On the Frontier Flights
At the Frontier Airlines ROC Terminal, passengers can know what’s on offer in regards to in-flight entertainment. Displays list current entertainment available as well as its features. Employees can also advise passengers on the entertainment system and its offerings.
Car Hire And Rental At ROC
Car hire is available at Frontier Airlines ROC Terminal. Transportation counters are located nearby, offering assistance with vehicle reservations and information on choices available. The rental processes are convenient for arriving passengers.
Parking Facility Available At ROC
Convenient parking spots can be found close to the Frontier Airlines ROC Terminal. Separate parking areas have zones designed for short-term or longer durations. Signs and directions point travelers in the right direction.
Lounge Facility Available At The ROC
Comfortable lounges at Frontier Airlines ROC Terminal cater to eligible passengers. It offers facilities for relaxation spaces, business amenities, and refreshing options. Staff help passengers enter the lounge and access the facilities available.
Special Assistance Requested At ROC
The Frontier Airlines ROC Terminal offers full support to passengers requiring special assistance. Specialized staff organize mobility assistance, medical aid, and other special needs. Advanced arrangements ensure a hassle-free journey.
List of All Frontier Airlines Terminal Worldwide
Map location of Frontier Airlines Frederick Douglass Greater Rochester International Airport (ROC) Terminal
FAQs
Frontier Airlines has its flights in Terminal 2 at Frederick Douglass Greater Rochester International Airport, also referred to by its IATA code ROC.
Terminal 2 is used by Frontier Airlines at Frederick Douglass Greater Rochester International Airport.
Frontier Airlines uses Terminal 2 at Frederick Douglass Greater Rochester International Airport (ROC) as its destination.
Frontier Airlines uses Terminal 2 in Frederick Douglass Greater Rochester International Airport (ROC).
